E-CGSO launched to modernize government services

AUTOMATION.  The City Government of Tagbilaran through the City General Services Office (CGSO), took a significant step towards digitalization with the launch of the E-CGSO Integrated Electronic System on September 25, 2024 held at Jj’s Seafood Village in Tagbilaran City. Photo shows Mayor Jane Yap (1st row, fourth from left), leading the celebration alongside CGSO Head Chris John Rener Torralba (1st row, fourth from right), CGSO Assistant Department Head Ruby Casas (1st row, third from left) and other City Government employees.

THE City Government of Tagbilaran marked a significant milestone in its digital transformation journey with the launch of the E-CGSO Integrated Electronic System on September 25, 2024, at Jj’s Seafood Village, Tagbilaran City.

The event, attended by Mayor Jane Yap and supply officers, showcased the innovative initiative designed to streamline and enhance the operations of the Tagbilaran City General Services Office (CGSO).

Developed under the leadership of CGSO Head Chris John Rener Torralba, Ph.D., the

E-CGSO features a suite of digital tools aimed at improving the efficiency and transparency of government processes, including the e-Procurement System, Motorpool Tracking System, Asset Management System, Tent Location System, and Employee Pass Slip Management.

The launch of the E-CGSO is aligned with Mayor Jane Yap’s vision of transforming Tagbilaran City into a model of digital governance. In fact, the first executive order issued by Mayor Yap upon assuming office was to prioritize the digitalization of the city government, signaling a strong commitment to modernizing public services and enhancing operational efficiency.

During the launch, Mayor Yap emphasized the importance of embracing technology to improve public service delivery.

“The E-CGSO is a testament to our commitment to modernize and enhance the efficiency of our operations. By leveraging technology, we are making our processes more transparent, accountable, and responsive to the needs of our citizens,” she said.

Dr. Chris John Rener Torralba, who spearheaded the development of the E-CGSO, highlighted the potential impact of the system on the city’s governance. “The E-CGSO is more than just a set of digital tools; it represents a new way of thinking about government service. It’s about using technology to create a more efficient and effective public service,” he explained.

Attendees were given a firsthand look at how the E-CGSO can facilitate faster and more transparent transactions, reduce paperwork, and improve overall service delivery.

The implementation of the E-CGSO is expected to set a new standard for digital governance in Tagbilaran City, aligning with the city’s broader vision of becoming a smart and sustainable urban center.