TAGBILARAN City was honored with a Digital Cities Award by the Department of Information and Communications Technology (DICT) during the Contact Islands 2024 conference held on July 24, 2024 at Nustar Hotel, Cebu City.
The Digital Cities Awards recognized Tagbilaran City’s significant strides in establishing itself as a viable hub for Information Technology-Business Process Management (IT-BPM) investments and its ongoing commitment to digital transformation.
Ms. May Hope Arcenal, City Tourism Officer, represented Mayor Jane Yap and received the award on behalf of Tagbilaran City.
In her statement, she expressed her pride and gratitude: “Receiving the Digital Cities Award is a tremendous honor for Tagbilaran City. It reflects our city’s dedication to becoming a leader in digital transformation and our commitment to fostering an environment that supports IT-BPM investments. This recognition not only validates our efforts but also motivates us to continue enhancing our digital infrastructure and creating opportunities for growth and innovation. We are excited about the future and look forward to contributing to the broader vision of developing digital cities across the country.”
Tagbilaran City was identified by DICT and the IT and Business Process Association of the Philippines (IBPAP) as one of the 25 Digital Cities for 2025.
This designation is part of a program designed to provide support in four key areas: institutional development, talent attraction and development, infrastructure development, and marketing and promotion.
The initiative aims to elevate these digital cities to their full potential as thriving IT-BPM hubs, with Phase 2 Interventions focused on aligning government agencies in their efforts to promote countryside development and inclusive growth.
This recognition highlights Tagbilaran City’s dedication to advancing its digital infrastructure and enhancing its role in the IT-BPM sector.
Contact Islands 2024, an event organized by the Contact Center Association of the Philippines (CCAP), brought together key leaders and representatives from the contact center and business process sectors, local and national government officials, academia, thought leaders and customer experience officers to discuss the impact of artificial intelligence and other critical issues affecting local call center operations.
