GSIS assures uninterrupted social benefits amid natural disasters

THE Government Service Insurance System (GSIS) vowed seamless services for its members and pensioners amid natural disasters.

Wick Veloso, GSIS president and general manager, said that part of the pension fund’s ongoing digital transformation efforts is to enhance its disaster recovery and business continuity capabilities.

For this reason, Veloso said that GSIS has renewed its collaboration with the data center subsidiary of PLDT Enterprise and VITRO Inc. to achieve this goal.

Veloso said the partnership entails GSIS further using VITRO’s colocation services and data center infrastructure.

Meanwhile, PLDT Enterprise will deliver network services and Internet Protocol Virtual Private Network (IP-VPN) backhaul to ensure seamless infrastructure connectivity.

“The GSIS is embarking on a significant initiative that will enhance its disaster recovery plan and help ensure that reliable service is available to our members and pensioners anytime, anywhere,” Veloso said in a statement.

Mitch Locsin, PLDT and Smart first vice president and head of enterprise and international core business said they are honored to be entrusted with the colocation service for the disaster recovery site of GSIS.

“Our aim is to ensure that in the event of calamities, GSIS can continue to uphold the welfare of government employees and their families, ensure timely delivery of social benefits, and foster financial security,” Locsin said.

In partnering with the GSIS for its disaster recovery project, PLDT Enterprise and VITRO reaffirmed their commitment to support digital transformation and provide technology that enhances service efficiency, benefiting millions of government employees and pensioners.

“A crucial part of digitalization is uptime. This is true not just for enterprises, but more so for government agencies serving Filipinos across the country. This, in fact, is the true value of this partnership between GSIS, VITRO, and PLDT Enterprise—our joint commitment to provide reliable and uninterrupted public service to the Filipino people,” Viboy Genuino, ePLDT and VITRO  president and chief executive said.

Earlier this month, GSIS also hired Sycip, Gorres, Velayo (SGV), and Ernst and Young (EY) to create a new plan for its IT infrastructure to improve capabilities and processes.

Additionally, GSIS launched the GSIS Digital ID integrated into the GSIS Touch mobile app, enhancing service efficiency and security, reducing fraud, and improving access to services. (with reports from Chino S. Leyco/ MB)